Frequently Asked Questions
| All buildings have gas, heat, hot water, water & sewer included in the rent. There are 4 buildings (DOR, MAG, IPS, ROC) that have all utilities included in the rent. |
| Yes, all residents are required to have a current renter's insurance policy. |
| Yes, we have a resident referral program. Please ask us for our current referral program details. |
| We offer a variety of lease terms and sometimes offer discounts for longer terms. While rent cannot be paid for a year in advance, you can set up automatic monthly payments on our resident portal. Please contact our leasing office for current offers. |
| Rent is due on the 1st of the month, every month. We offer recurring online payments that you can set up on the online portal by bank account which is free or a credit card which ould incur a fee as well as one-time payments so you can have the freedom to pay however you would like month to month. |
| No, tours are completely free. Please contact our leasing office to schedule a tour. |
| You can easily apply online through the property website. The system will create an online account for you, so once you become a resident, you will already have access to online payments and maintenance service requests. If you prefer a hard copy application, that is fine too! Please contact the Leasing Office to obtain a PDF of the application and Rental Criteria form or visit us in person. We will need a signed Rental Criteria form, completed application, copy of your photo ID, and proof of income. Next you will be contacted by Two Dots, a company we partner with who will verify your paystubs and identity. Upon approval, we collect a First Month’s Rent Deposit, which is applied to your first month’s rent. Applicants using a housing voucher follow a separate process and are not required to pay this deposit. |
| Application approval times can vary, but generally, you can expect a response within 48 to 72 hours after submitting all required documents. Delays may occur if additional information is needed. |
| Rent can be paid online through the resident portal with manual or automatic payments, or by check to the leasing office. |
| We perform a credit check through a rental risk assessment system, criminal background check as well as a sex offender check. All must meet our passing standards for approval. |
| After approval, we ask for all move-in costs to be paid within 72 hours in certified funds (bank check or money order). This cost will include your prorated first month's rent (you can move in any day of the month!), a key and lock fee, and prorated extra fees (storage and/or pet) if applicable. |
| Subletting is not allowed per our lease agreement. |
| Monthly fees apart from rent would occur for pets or rented storage units. |
| Fitness Center, Pool/grilling area, Limited on-site storage, Pet Friendly, Package room, Community Room with free coffee/tea. |
| Yes. Parking is unasigned. |
There is a washer/dryer on the bottom floor of each section of the buildings (typically two sections per building).
| Refrigerator, Stove/Oven, dishwasher, garbage disposal. |
| Yes. Though we have a designated package storage/retreival room for residents to utilize. |
| 24/7, 7-days a week. |
| 2 Treadmills, 2 Eliptical machines, 1 stationary bike, Paramount Universal Station, Free weight dumbells (5-70 lbs.) |
| Please contact our leasing office for information on a company we have partnered with in the past. |
| Lease terms may vary, please visit out floor plans page or contact the property for details. |
| We ask residents to respect quiet hours from 10 PM to 7 AM. There are no additional fees for using any of our amenity spaces. |
| There is a determination that is made if your score is just between decline and approval standards. This is called “approved with conditions”. If this is the case, you will be notified of next steps by the Leasing Office. If your score is below this mark, your application is declined. |
| Beverly Hospital, Beverly HS, Route 1A/128, Cummings Center, Commodore Plaza, North Shore Music Theatre. |
| Route 128/1A to Tozer Road. |
| Route 1A. |
| All of the amenities and services are included in your rent. Parking and pets, if applicable, are an extra monthly charge. |
| Commuter Rail located a half mile away. |
| Beverly Dog Park - 2.3 miles (8-minute drive) |
| The is a shopping plaza directly behind the community consisting of the following stores: Shaw's, Panera, CVS, Chipotle, Cava, Staples, Flash Fitness, Verizon, Paper Store, Mikado, Jersey Mike's, GNC, The Cookie Monstah. |
| There are two Dunkin Donuts and a Starbucks within 1/2 mile of the community. |
| We are located in the center of Mansfield, next to the Commuter Rail and North Commons. |
| Our professional cleaning and maintenance team will ensure your apartment is in top condition, with all appliances checked and working, fresh paint, and a thorough cleaning. |
| You can submit a maintenance request through our resident portal or contact our leasing office directly. We aim to address all requests within 48 hours and we will keep you informed if this will take longer than that. |
| Maintenance requests are prioritized based on urgency. We aim to address all requests within 48 hours. |
| If you're locked out during office hours, stop by the leasing office. After hours, call our emergency maintenance line. |
| Yes, we encourage you to make your apartment your own. Mounting items on the wall is allowed. However, we ask that you avoid making any permanent alterations or damage. |
| It's up to you. You can choose to be present or provide us with permission to enter your apartment in your absence. We will leave you a note, informing you that we were there and the work that was done if you are not present. |
| Yes, maintenance is on site from 8:00AM until 4:00PM, Monday through Friday and we have 24 hour emergency on call maintenance as well. |
| We are cat and dog friendly! |
| Electricity is separate and is based on usage. |
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